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Título del libro: 5th Ieee International Conference On Management Of Innovation And Technology, Icmit2010
Título del capítulo: Identification of critical eWOM dimensions for music albums

Autores UNAM:
MIGUEL ANGEL MORALES ARROYO;
Autores externos:

Idioma:

Año de publicación:
2010
Palabras clave:

Albums; eWOM; Music sales; Power law; Word of mouth


Resumen:

Word-of-Mouth (WOM) is a popular communication mechanism. Web 2.0 tools such as blogs, user driven audio-video sharing platforms, and social media sites have provided a multitude of feedback channels. In the current study we explored the impact of electronic-word-of-mouth, eWOM, on music albums in the American market. We analyzed the impact of different eWOM dimensions on the sales over a period of 12 weeks. The results indicate that a combination of these dimensions impacts the sales more than the individual dimensions do. © 2010 IEEE.


Entidades citadas de la UNAM: